Our Services Include;
Helpdesk Support - We offer a 24/7 Helpdesk support for our Service Agreement clients. With Service Level Agreements, there are no penalty fees nor call-out fees for calls outside of normal business hours.
PC and Printer Repairs -JDM Partners have years of experience in building, repairing and servicing PCs, Laptops and Printers. If your PC or Laptop does not start-up, it is normally related to software or hardware problems. Chances are, each time you attempt to start it, you could be doing more harm than good, particularly if the reason is virus related. We always ensure your data is protected first by making a copy of your disk drive, then we take a look at your problem.
Network Administration - When it comes to networks, JDM has seen it all. From badly neglected systems to the top-of-the-line infrastructure, we have implemented, supported and in some cases, resurrected systems. We have a wide range of skills, qualifications and experience to support your network needs. Those clients of JDM with a Service Agreement receive 24/7 support, which we tend to think is overkill as we aim to be pro-active, not re-active. After all, your business is our business.
System Development- JDM has in excess of 25 years programming experience. When it comes to developing and supporting custom-fit systems, we are the market leaders for regional Australia. We currently house a large expert team of tertiary qualified developers, supporting and creating systems varying in size from small modules to large ERP systems.
VoIP Services- JDM Partners offers specialist advice and solutions for both residential and business customers. We can assist your business to integrate VoIP into your current PABX.
Website Development and Hosting- We provide reliable websites, fast. Our websites are developed using our unique Content Management System (CMS) called Spider Works. This allows our clients to maintain and design their own content on the website following on from the initial development, and without learning how to be a website programmer, including the ability to add new pages, modify existing pages and keeping your website content current.